Reviewing your booking setup after the first month
Use your first month’s booking records and customer questions to spot unclear services, check availability rules and choose changes worth testing.
A customer cannot book the expected time: what to check
Find out why an expected salon appointment is unavailable. Check services, existing commitments and booking rules before promising a time to your customer.
Booking enquiry or confirmed appointment: keep the distinction clear
Help staff distinguish booking enquiries from confirmed appointments by checking the booking record, approval requirements and any payment conditions.
What should a booking confirmation explain?
Make booking confirmations clearer with practical guidance on service details, appointment times, location, payment status and the customer's next step.