NeroPay Flex
Take the payment to your customer. A handheld card machine with a touchscreen and built-in receipt printer.
- Touchscreen
- Built-in printer
- Wi-Fi & 4G
Card payments & point of sale
Card machines & ePOS.Made for your business.
Take payments at the counter, at the table or on the move. Bring your sales, online orders and bookings together with NeroPay.
Free NeroPOS. Free NeroWeb. Free NeroBooking. Software included with an eligible NeroPay card terminal. Hardware and payment processing charges apply.
At your counter. Across your business.
Let customers pay their way
In person & online
Find your fit
Your counter. Your floor.
Your next card machine.
From a handheld terminal to a full till setup, choose equipment that works where your customers are.
Terminal Max
A larger screen for your counter. Bring product selection, checkout and card payments onto one device.
- 8-inch screen
- Countertop
- Self Kiosk ready
NeroPay ePOS
A proper point of sale for busy days. Keep your products, orders and payments together at the till.
- Touchscreen till
- Order management
- Connected payments ↗
Already have a setup? Tell us what you use and what you want to improve.
Help me chooseMore than a card machine
Your card terminal.
Three powerful tools, free.
Your terminal is just the start. Explore the software that helps you take orders, serve customers and keep things organised.
Free NeroPOSINCLUDED
Your point of sale: products, tables, orders, receipts and reports.
Free NeroWebINCLUDEDYour online presence: a website for your business and customer orders.
Free NeroBookingINCLUDEDYour diary: reservations and appointments, all in one place.
No monthly software subscription for these three core tools with an eligible NeroPay card terminal. Hardware, payment processing and optional paid add-ons are charged separately.
Point of sale software
A busy shift.
A busy shift.
A clearer way to run it.
Build the order, manage your tables and send it to the kitchen. Keep the front of house and the back of house working from the same setup.
- Products, categories and item options
- Tables, split bills and kitchen workflows
- Sales reports and order history
Your online ordering website
Your business.
Your business.
Your website. Your orders.
Give customers a direct route to your menu, products and checkout. Bring online ordering alongside the way you already serve in person.
- A website for your business and brand
- Collection and delivery options
- Online payments and order management
Find a time that suits.
Choose your date and preferred time.
Mon12Tue13Wed14Thu15Fri16
10:0010:3011:0013:0013:3014:00
Your next visit
Wednesday · 10:30
Wednesday · 10:30
Reservations & appointments
Make room for
Make room for
the next customer.
Let customers book a visit while you focus on the people in front of you. Keep availability and reservations in one place.
- Restaurant reservations and service appointments
- Manage availability and booking slots
- Keep your team informed about upcoming visits
Self-service with NeroPOS
Give customers
Give customers
their own checkout.
Customers browse your products, make their selections and place an order. Your team receives the order in NeroPOS.
- Product options and a clear order basket
- Card payment through a paired terminal
- Use a dedicated kiosk or compatible Terminal Max
NeroPOS, NeroWeb and NeroBooking software are included with an eligible NeroPay card terminal. Self Kiosk is part of NeroPOS. Hardware, payment processing and optional paid services are separate. See your quote for the products and terms included.
Meet AI Reception
Busy with customers?
We've got the hello.
A receptionist for calls and WhatsApp. Help with everyday questions, orders and bookings, with your team involved when it matters.
The everyday questions.
Answered while you work.
Give your reception the business information customers ask for most, from opening hours to the services you offer.
- Use the information you provide
- Help callers and WhatsApp customers
- Keep a record for your team
AI ReceptionYour business, your welcome.
AI ReceptionHello, thanks for calling. How can I help?
CustomerAre you open on Sunday?
AI ReceptionWe’re open from 10 am to 4 pm on Sundays. Is there anything else I can help you with?
Illustrative conversation. Responses depend on your setup and connected services.
Keep the order moving.
Keep your hands free.
Help customers with menu questions and order details through your configured ordering integration.
- Capture the customer’s selections
- Confirm details before proceeding
- Escalate questions that need a person
AI ReceptionYour business, your welcome.
CustomerCan I place a collection order?
AI ReceptionOf course. What would you like to order?
CustomerTwo house burgers, please. One without onions.
Illustrative conversation. Responses depend on your setup and connected services.
A booking enquiry.
A clear next step.
Help customers find a time and capture the details you need for a reservation or appointment.
- Connect your booking workflow
- Capture dates, times and customer details
- Check details with the customer
AI ReceptionYour business, your welcome.
CustomerI’d like a table for four on Friday.
AI ReceptionCertainly. What time would you prefer?
CustomerAround seven, if there’s availability.
Illustrative conversation. Responses depend on your setup and connected services.
Know when a person
should take over.
Some conversations need your team. Set up human transfers or callback requests so customers have a route to the right person.
- Configured transfers to your team
- Callback requests with context
- Conversation details for follow-up
AI ReceptionYour business, your welcome.
CustomerCould I speak to someone about a large booking?
AI ReceptionI can ask the team to call you back. May I take your name and number?
CustomerYes, that would be helpful, thank you.
Illustrative conversation. Responses depend on your setup and connected services.
AI Reception is an optional service. Configure your business information, channels and integrations before use.
Discover AI ReceptionBuilt around your working day
Different businesses.
A setup that fits.
Start with what you need today. Connect more of your business as it grows.
01 / FOOD & DRINK
From the first table
to the last order.
Take an order at the till, send it to the kitchen and bring the card machine to the table.
02 / SHOPS & RETAIL
Make the counter
work harder.
Keep products organised, take card payments and review sales when the shop closes.
03 / SALONS & BARBERS
More time for
the next appointment.
Manage the diary and take payment after a visit. Add AI Reception for booking enquiries.
04 / HOTELS & SERVICES
A better welcome.
A simpler checkout.
Take payments at reception or share a payment link when your customer is elsewhere.
A closer look
See NeroPay
in action.
Take a look at the products behind the payment. Then explore more demonstrations and walkthroughs on our YouTube channel.
Watch more NeroPay videos“Quick and simple to use”
“Easy and clear to use. Fast and effective.”
“Perfect service”
Selected excerpts from public reviews. Ratings and review counts can change; visit Trustpilot for the current score and complete reviews.
For the next stage of business
Take payments today.
Plan what comes next.
Explore funding for your next step and business money tools that sit alongside your payments.
New stock. New equipment.
Your next opportunity.
Explore a merchant cash advance for your business. Eligible merchants can review an offer, its cost and repayment terms before deciding.
- Funding for eligible businesses
- Understand the total cost before accepting
- Review the repayment structure in your offer
Your business funds.
Closer to your working day.
Manage your available business balance, transfers and business cards from NeroPay. Bring more of your everyday money management into one account.
- View your business account balance
- Manage transfers and business cards
- Review activity from your NeroPay dashboard
Funding is subject to eligibility, assessment and provider terms; approval is not guaranteed. NeroBusiness features and availability depend on verification, country and plan. Regulated payment services are provided by authorised partners; see the relevant product terms.
Beyond the counter
Keep an eye on business.
Wherever the day takes you.
Get to your NeroPay account from your browser or the NeroPay app. Review activity, manage your tools and stay on top of the next job.
For iPhone, iPad and Android devices.
See how the day went
Review payments, sales and reports from your NeroPay dashboard.
Take a payment from a distance
Share a payment link or customer invoice when someone isn't at your counter.
Keep your tools close
Access your account on your phone, tablet or computer, with permissions for your team.
Thinking of switching?
Start with your business.
Then look at the numbers.
Tell us how you take payments today. We'll help you understand your options and the costs in your quote.
Explore pricing- 1Tell us what you need
Your business, your current setup and the way your customers pay.
- 2Review your quote
Compare hardware, processing rates and any optional services.
- 3Get set up with NeroPay
Complete account verification, set up your products and get ready to take payments.
Before you decide
Good questions.
Clear answers.
Not sure which setup is right? Tell us about your business and we'll help you choose.
Speak to the NeroPay teamWhat does NeroPay provide?
NeroPay brings together card machines, payment services and business software. You can take payments in person and online, run your point of sale, receive online orders and manage bookings through the products you activate.
Is the ePOS software included with my terminal?
NeroPOS, NeroWeb and NeroBooking software are included with an eligible NeroPay card terminal. Hardware, payment processing and optional paid services are separate. Your quote sets out the products, charges and terms that apply to your setup.
Can I use NeroPay for a shop, salon or restaurant?
Yes. There are setups for retail, hospitality and service businesses. Your product catalogue, bookings, orders and hardware can be configured around how you work. Tell us what your team needs so we can help you choose the right combination.
Can customers order and pay at a self-service kiosk?
Self Kiosk lets customers browse your catalogue and place orders into NeroPOS. Card payments use a paired terminal. Dedicated kiosk hardware and compatible Terminal Max setups are available separately.
What does AI Reception do?
AI Reception helps with calls and WhatsApp conversations using your business information. It can help with questions, order and booking workflows, and human handover or callback requests. Features depend on your configured channels and integrations. It is an optional service with its own pricing.
How much will my payment setup cost?
Costs depend on your hardware, payment requirements and chosen services. Request a tailored quote to see the processing rates, hardware costs and any optional charges together before you decide.
How do I get started?
Start with a quote or create a NeroPay account. You'll need to complete the relevant business and identity checks before taking live payments. Our setup guides help you get your hardware and software ready.
Let's find the right
setup for your business.
Card machines, ePOS and connected software. Tell us what you need and take the next step with NeroPay.