Agree the details.
Move business forward.
Give your customer a clear place to review the agreement, confirm their details, sign when required and make an agreed payment. Keep the contract and payment outcomes visible without confusing one for the other.
For customer agreements you create and manage in NeroPay. Your commercial terms stay at the centre of the journey.
Less back-and-forth. More shared understanding.
Put the scope of work, customer details and payment rules together before the work begins.
An agreement they can review
Write a formatted contract with headings, a summary and commercial details. Share the customer review link or send it by email.
The right details before signing
Allow customers to correct permitted contact details and, when useful, complete a configurable intake form before the signing step.
Payment rules that match the agreement
Choose no payment, the full amount, an upfront deposit or a custom amount due now. Keep payment status separate from the contract status.
A joined-up journey. Separate records.
Choose the steps your agreement needs. A signature confirms the signing step; the payment result confirms whether money was paid.
Prepare the contract
Add your terms, customer details and summary. Decide whether a signature, intake form or payment step is required.
Invite the customer to review
Share the review link. The customer checks the agreement, provides required information and signs when you have enabled that requirement.
Collect and follow payment
If payment is required, the customer continues to hosted checkout. Follow the recorded contract and payment statuses before starting the agreed next step.
See the next step.
The customer understands the agreement.
They review your terms and summary. An optional intake form can collect relevant details before signing.
A signing outcome, not a payment.
Where a signature is required, the customer completes that step. Any required payment can still be outstanding.
The payment has its own outcome.
A full amount, deposit or custom amount due now can lead to hosted checkout. Check the recorded payment result.
For work that starts with a clear commitment.
Use a contract when the customer needs to understand the scope, responsibilities and payment arrangement—not just click a pay button.
Service and project agreements
Document the scope of work, relevant responsibilities and the amount agreed before you begin the project.
Bookings with agreed terms
Set out the service, booking terms and upfront payment arrangement so the customer can review them together.
Customer onboarding
Request the relevant intake information, allow permitted detail corrections and present your agreement for review.
Match the steps to the agreement.
Not every contract needs the same process. Choose the relevant customer details, signing requirements and payment rule for each agreement.
Optional customer intake
Add relevant form fields before signing, including text, choices and dates. Collect only the information you actually need.
Signature and review controls
Choose whether a signature is required and whether the customer can correct their details before signing.
Communication and expiry
Use the email, reminder and expiry options available in your account to keep the review process organised.
One account. More ways to get paid.
Choose the route that matches how your customer buys—not a one-size-fits-all payment journey.
Platby online
Build a website checkout.
Explore Online Payments →Platby za prepojenie
Request a specific amount.
Explore Link Payments →Platby faktúr
Bill with itemised details.
Explore Invoice Payments →NeroForm
Let your customer choose an amount.
Explore NeroForm →Contracts
Bring agreement and payment together.
You are herePayments are only the beginning.
Explore the NeroPay tools that fit the way your business serves customers—online, by appointment or at the counter.
NeroWeb
Online menus and orders
Bring your food ordering experience online and keep payments part of the customer journey.
NeroBooking
Reservations and customer service
Keep booking information close to the rest of your business and choose the right payment request for each service.
NeroPOS
At the counter and beyond
Connect your in-person service with the wider NeroPay experience, from orders at the till to supported card payments.
Contracts.
The useful details.
Need help choosing the right setup for your business? Our team can talk you through the options.
Talk to NeroPay →What can I include in a customer contract?
You can prepare formatted terms, a title, a summary, customer information and relevant commercial details. Make sure the wording accurately describes your own agreement.
Does every contract need a signature?
No. The signature requirement is configurable. When enabled, the customer must complete the electronic-signature step before the contract is recorded as signed.
Can the customer complete a form before signing?
Yes. Contracts supports an optional customer intake form before signing, with relevant fields such as text, dates and choices. This is separate from the NeroForm payment-link product.
Can I request a deposit instead of the full amount?
Yes. Payment rules include the full contract amount, an upfront deposit or a custom amount due now. You can also prepare an agreement with no payment requirement.
Does a signed contract mean the customer has paid?
No. Signing and payment are separate outcomes. Check the contract status and the recorded payment status before treating any required payment as settled.
Can customers correct their contact details?
When you enable the relevant option, customers can correct permitted details before signing. Review the information and controls when preparing the agreement.
Can Contracts replace professional advice on agreement wording?
The tool helps you prepare and manage the online review, signing and payment journey. It does not write the correct commercial or legal terms for every business; arrange appropriate advice on your agreement when needed.
Make agreement the start of a better customer journey.
Put the details, review, signature and payment steps in one clear experience—with separate outcomes you can follow.
NeroPayAvailable features, payment methods, eligibility, fees and settlement conditions depend on your account, business and region. View current pricing · Contact us
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