Reconciling platform orders with confirmed payment outcomes
A practical walkthrough for platform teams matching orders to confirmed payment results, resolving unclear outcomes and keeping merchants informed.
Introducing AI Reception to connected merchants
Plan how connected merchants discover AI Reception, understand supported menu visibility, and move to their own subscription and setup journey.
Designing merchant menus around the services they can use
Help merchants find relevant payment services with clearer menus, honest availability messages and checks that keep visibility separate from authorisation.
Planning a connected merchant onboarding journey
Plan a connected merchant onboarding journey with clear responsibilities, verified progress, incomplete-step handling and a practical test scenario.