NeroCard is a payment card linked directly to your NeroPay balance. You can use it to make purchases online or in-store, and even withdraw cash where supported – just like a traditional debit card.

Yes. You can choose to receive a virtual card for instant use or request a physical NeroCard for contactless and in-person payments.

Absolutely. You can withdraw cash using your physical card or through supported cardless ATM services, depending on your location and provider.

You can manage your NeroCard directly through your NeroPay dashboard – freeze or unfreeze your card, set spending limits, track transactions in real-time, and more.

Yes. NeroCard is built with enterprise-grade security, including encryption, fraud protection, and instant transaction alerts to keep your funds safe at all times.

NeroCard is available to both individual users and business account holders on NeroPay. Businesses can also issue cards to their teams for controlled spending.

You can start using your virtual NeroCard immediately after it’s issued. Physical cards are typically delivered within a few working days, depending on your location.

Yes. NeroCard is accepted anywhere major card networks are supported, so you can make purchases and withdraw cash both in the UK and abroad.

Yes, but they’re flexible. You can set and adjust daily or monthly spending limits via your NeroPay dashboard, depending on your account type and usage needs.

If your NeroCard is lost or stolen, you can instantly freeze it from your dashboard. You can then request a replacement and continue using your virtual card in the meantime.